1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number
- Payment Information: Processed securely through Razorpay (we do not store payment details)
- Purchase History: Products purchased and download history
- Technical Information: IP address, browser type, device information
2. How We Use Your Information
We use your information to:
- Process your orders and deliver purchased products
- Send you download links and order confirmations
- Provide customer support
- Send updates about syllabus changes or product updates
- Improve our services and user experience
- Prevent fraud and ensure security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Payment Processors: Razorpay for secure payment processing
- Email Service: For sending order confirmations and download links
- Cloud Storage: Cloudinary for hosting PDF files
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers hosted on Render and Vercel
- Regular security audits
- Access controls and authentication
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can disable cookies in your browser settings, but this may affect website functionality.
6. Data Retention
We retain your personal information for:
- As long as you have an active account
- As required for legal, accounting, or business purposes
- Purchase records: 7 years (as per Indian tax laws)
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies independently.
9. Children's Privacy
Our services are intended for individuals aged 16 and above. We do not knowingly collect information from children under 16. If we become aware of such collection, we will delete it promptly.
10. Changes to Privacy Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: [email protected]
Telegram: t.me/Khushi665
Website: akhushica.shop
12. Compliance
This privacy policy complies with Indian data protection laws and international best practices including GDPR principles.