Refund & Cancellation Policy

Last Updated: November 20, 2025

1. Digital Products Policy

Since we provide digital downloadable products (PDF notes), all sales are final once the download link has been accessed or the file has been downloaded.

2. Refund Eligibility

Refunds may be considered in the following circumstances:

  • Technical Issues: If you are unable to download the product due to technical problems on our end
  • Payment Errors: If you were charged multiple times for the same product
  • Incorrect Product: If you received a different product than what you ordered

3. Non-Refundable Scenarios

Refunds will NOT be provided in the following cases:

  • After you have downloaded the PDF files
  • If you change your mind after purchase
  • If you purchased the wrong product by mistake
  • If you are dissatisfied with the content (please review sample before purchasing)
  • Due to exam results or performance

4. Refund Request Process

If you believe you are eligible for a refund, please contact us within 24 hours of purchase:

  • Email: [email protected]
  • Telegram: t.me/Khushi665
  • Include your order ID and reason for refund

We will review your request and respond within 2-3 business days.

5. Refund Timeline

If your refund is approved:

  • Refunds will be processed within 5-7 business days
  • Amount will be credited to the original payment method
  • Bank processing may take additional 3-5 business days

6. Cancellation Policy

Before Download: You may cancel your order within 1 hour of purchase if you have not yet accessed the download link. Contact us immediately for cancellation.

After Download: Once you have downloaded the files, cancellation is not possible.

7. Free Sample Policy

We provide free sample pages for each product. We strongly encourage you to review the sample before making a purchase to ensure the product meets your expectations.

8. Syllabus Updates

If ICAI updates the syllabus, we will provide updated notes free of cost to all existing customers who purchased the relevant product.

9. Contact for Issues

If you experience any technical difficulties or have concerns about your purchase, please reach out to us:

Email: [email protected]
Telegram: t.me/Khushi665
Response Time: Within 24 hours

10. Fair Use Policy

We reserve the right to refuse refunds to customers who abuse this policy or engage