1. Digital Delivery Only
Akhushica provides digital products only. All our educational materials (PDF notes) are delivered electronically via email. We do not ship physical products.
2. Delivery Timeline
- Instant Delivery: Download links are typically sent within 5-10 minutes of successful payment
- Maximum Time: Up to 24 hours in case of technical issues
- Delivery Method: Email to the address provided during purchase
3. How to Access Your Purchase
Step 1: Complete payment through Razorpay
Step 2: Check your email (including spam/junk folder)
Step 3: Click on the download link in the email
Step 4: Download the PDF files to your device
Step 5: You can re-download files anytime from your email within 30 days
4. Download Link Validity
- Active Period: Download links are valid for 30 days
- Re-download: You can download multiple times within this period
- Expired Links: Contact us for a new link if your link has expired
5. Email Not Received?
If you don't receive your download link within 24 hours:
- Check your spam/junk folder
- Verify you entered the correct email address
- Add [email protected] to your safe senders list
- Contact us immediately at: [email protected] or t.me/Khushi665
6. File Formats and Compatibility
- Format: PDF (Portable Document Format)
- Compatible With: All devices (Windows, Mac, Android, iOS)
- Software Required: Any PDF reader (Adobe Reader, browser, etc.)
- File Size: Typically 2-5 MB per product
7. Download Issues
If you experience technical difficulties downloading:
- Try a different browser
- Check your internet connection
- Ensure sufficient storage space on your device
- Disable VPN or proxy if active
- Contact our support team for assistance
8. Lifetime Access
Once you download the files:
- You have lifetime access to the downloaded PDFs
- Save files to your device, cloud storage, or backup
- Print for personal use if desired
- Access anytime without internet connection
9. Updates and Revisions
If we update the materials (due to syllabus changes):
- Updated versions will be sent to your email automatically
- No additional charge for updates
- You'll receive a notification when updates are available
10. Geographic Availability
Our digital products are available worldwide. There are no geographic restrictions for downloads.
11. Customer Support
For any delivery-related questions or issues:
Email: [email protected]
Telegram: t.me/Khushi665
Response Time: Within 24 hours
Support Hours: Monday-Saturday, 9 AM - 8 PM IST
12. Important Notes
- We do not ship physical copies
- There are no shipping charges